Southwest Airlines The United States - 1637 Words

When on vacation, the first people you deal with are the airline companies, yes this is the dreaded trip to the airport. Way to often people have their happy vacations ruined by inconsistent and unreliable customer service, making them late for flights because of long lines, slow service, and unreliable technology that is difficult to use. However, Southwest airlines is one company that is standing out above all others. Known for their outstanding customer service and â€Å"Bags Fly Free† campaign, Southwest has held their ground against rising prices in airline travel and continued to expand its reaches while at the same time attracting many satisfied customers. Southwest Airlines was founded on June 18, 1971 by Rollen King and Herb Kellener. The very same year, Southwest began its flights servicing Dallas, Houston, and San Antonio. Southwest quickly climbed the ranks within airline the industry and became the fifth largest US air carrier by 1998, carrying an average of 50 mi llion passengers a year across the United States. From then on, Southwest soared above the rest of the mid-range air carriers, and continues to do so to this day. Southwest quickly became known for its innovation when it comes to customer service and satisfaction, and it is still well known today for its simple and convenient customer service. Southwest has also been deeply involved when it comes to their social responsibilities, taking action to be ecofriendly whenever, and wherever possible. (Avstop)Show MoreRelatedSouthwest Airlines : Strategic Focus768 Words   |  4 PagesSouthwest Airlines SWOT Established in 1967, Southwest Airlines Co. is a major United States Airlines. The company boasts being both the nation s largest carrier in terms of â€Å"originating domestic passengers boarded† (para 2), but also as the title of largest global low cost airline carrier (Southwest Investor Relations, 2015). Not only does Southwest Airlines host flights to 95 various locations within the United States, the company also ensures safe travels to six additional countries outside ofRead MoreSouthwest Airlines : International Passenger Transport Routes1170 Words   |  5 PagesHistory of Southwest Airlines Student Name University Name The History of Southwest Airlines Southwest Airlines Co is a low-cost airline in the United States. Southwest is the largest airline in the United States by number of domestic passengers carried per year .Southwest, the sixth largest US airline by revenue and it maintains the second largest fleet of airliners of all commercial airlines worldwide. On the July 12, 2008, Southwest operated approximately 3,500 daily flights. Southwest is basedRead MoreDifference Between Television And Television Show1202 Words   |  5 Pagesthe parents give in and purchase some of these products. The second segment is men in their 30s. This segment is the generation that is on the computer the most. The best way for marketers to reach this segment is through email. In the reading it states that, â€Å"35 to 44-year-olds were the most likely to prefer email - 78%† (Burstein, 2015). Majority of the men in this segment have jobs and some require them to have an email address. Most of the email systems do not organize the incoming e mails inRead MoreThe History Of Southwest Airlines1244 Words   |  5 Pages The History of Southwest Airlines Andre McCoy Middle Tennessee State University Andrew B. Symonds Intro. To Aerospace 1020 October 22, 2015 The History of Southwest Airlines Introduction The Southwest is a leading American air service and is the largest low-priced service provider with the base in Texas. The airline came to existence in 1976 and its name became Southwest in 1971. According to an overview in 2014 the company has around 45k employees and around 3.4k flights are operated eachRead MoreThe History Of Southwest Airlines896 Words   |  4 PagesHistory of Southwest Airlines Introduction The Southwest is a leading American air service and is the largest low-priced service provider with the base in Texas. It came into existence in 1976 and its name became Southwest in 1971. According to an overview in 2014 the company has around 45k employees and around 3.4k flights are operated each day. Mostly Southwest Airlines uses 737s, except in 1970s and 1980s, when it rented some 727s from BI airlines. Over the last couple of years southwest is facingRead MoreSouthwest Airline Industry For Operational Excellence Essay1353 Words   |  6 PagesSouthwest Airline has been regarded as a benchmark in its industry for operational excellence; it stands as an example of a company which is committed to its core competencies, efficient operations to drive its low cost structure, outstanding delivery of customer service and innovative human resource management practices. Southwest Airline began from a modest, humble beginning, a small airline company servicing mainly secondary airports rather than high-traffic airports. Southwest Airline madeRead MoreEssay Case Analysis: Southwest Airlines1326 Words   |  6 PagesAt the onset of the airline industry in the United States, major network airlines were the sole providers of air travel. This multifaceted industry was a difficult industry to break into as a consequence of â€Å"sophisticated customer segmentation, hub-and spoke models and costly information systems for reservations, fare wars and intense competition† (Thompson 2008). Shrinkage in airline ticket prices augmented the demand for airline travel. Many markets were simply deserted or over-looked by majorRead MoreSouthwest Airlines And The State Of Texas1370 Words   |  6 PagesBack in March of 1967, Southwest Airlines was first founded under a different name, Air Southwest Company, by Rollin King and Herb Kelleher . With his own f unds of $500 thousand, Kelleher filed an application with the Texas Aeronautics Commission for the right to fly commercial airplanes in the state of Texas. In February 20th of 1968, the Texas Aeronautics Commission voted unanimously, granting Air Southwest a certificate of public convenience and necessity. The following day, Braniff, Trans TexasRead MoreA Case Study On Southwest And Will Address Acquisitions871 Words   |  4 PagesMergers and acquisitions have always been around and have been popular in the United States for decades. It has been said that that mergers and acquisitions have contributed to the reconstruction of businesses during the 80’s and 90’s. The following is an analysis of a case study on Southwest and will address acquisitions, mergers, and restructuring. Acquisitions are popular in the United States and there are many reasons why a company decides to acquire another company. Companies will decide toRead MoreDelta Airlines And Los Angeles International Airport1715 Words   |  7 PagesMother’s Day of 2017 is going to a big mess for passengers and crew members unaware of the big move (Delta Airlines, 2017). The large-scale switch is going to create delays and possibly make passengers miss flights. Delta Airlines has instructed flights crews to make a specific announcement after each landing in LAX to help passengers and provide a little public relations customer service (Delta Airlines, 2017). We apologize for today’s delay and are working diligently to correct these operational issues